Position Title: Entertainer I
Service Group: Education
Reports To: Entertainment Supervisor
Exemption Status: Non-Exempt
*Auditions and interviews have passed for this season and positions are filled, but we will keep your resume on file should the need for emergency casting arise or positions open before official auditions return in Spring.
Character appearances (either in Costume or as Escort) multiple times per day in assigned locations. Perform Character appearances (either in Costume or as Escort) for special events, media or promotional purposes. Assist in the development and presentation of new guest encounters. Act as a brand ambassador for The Florida Aquarium.
Essential Position Functions
Performs Character appearances in assigned areas up to six times per day
Performs daily physical and vocal warm-ups as needed to perform safely
Maintains Character appearance and show quality as approved by supervisor(s)
Takes and implements show notes from Supervisors to ensure top show quality
Maintains costume and make-up requirements based on assignment
Assists in light cleaning and maintenance of break and performance areas
Reports costume or show issues to supervisor(s) in a timely manner
Demonstrates courteous and professional behavior with all Florida Aquarium Team Members and guests
Develops and maintain a team spirit with fellow Team Members to ensure amazing guest experience
Assists in the Development and Presentation of new and exciting guest encounters
Aids in attaining the Organizational and Conservational Goals set by The Florida Aquarium
Other duties as assigned by Manager
Education and Experience Requisites
Performance - Non-verbally bringing defined characters to life in a way that supports the intent of the management team while entertaining and educating the guests.
Customer Service Orientation — Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer’s needs; making the customer’s satisfaction a high priority in all areas of responsibility.
Teamwork — supporting, facilitating, and participating in activities that promote team effectiveness; demonstrating sensitivity for the feelings and needs of team members and supporting team goals.
Integrity/Trust — Demonstrates uncompromising adherence to ethical principles, organizational and social norms; builds trust with staff, internal and external customers; respects the confidentiality of personal and proprietary information
Judgment — Deciding on and committing to an action on the examination of the facts at hand; finding creative solutions to situations and opportunities that arise; taking strategic risks when necessary.
Concern for Detail — Pays attention to every portion of any task, down to the smallest item.
Communication (oral, physical and written) — Effectively expressing ideas verbally and non-verbally and actively listening to individuals and groups; preparing and focusing presentations to the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports, and other documents.
Typical Physical Requirements
The fastest, easiest way to get information on everything happening at The Florida Aquarium.
Help The Florida Aquarium rescue sea turtles, restore coral reefs, educate underserved school children and inspire stewardship in our natural environment. Please donate.
Connect With Us
Get the latest news and join the conversation!
The Florida Aquarium is a 501(c)(3) not-for-profit organization whose mission is to entertain, educate and inspire stewardship about our natural environment.