General Operations
General Operations, Tickets and Reservations
Ticket prices fluctuate based on factors including weather, day of the week, holidays, local events and more. Fluctuation is intended to alleviate overcrowding and provide you with the best possible guest experience. To reserve tickets, click here.
Child tickets are available to guests ages 3 to 11. Children 2 years of age or younger are free but should be included in online ticket orders. We do not currently offer senior tickets.
We accept MasterCard, Visa, American Express, and Discover with United States based billing addresses.
Yes, advance online tickets are required. We recommend buying your online tickets at least 24-hours prior to your visit. Reservations can be secured in 60-minute time slots and guests will not be admitted outside their scheduled arrival window.
Purchase Tickets Member Reservations
If you have problems reserving your ticket online, please call (813) 273-4000
Advance tickets are available on a rolling basis. Please check back later if your preferred date is not yet available.
Your ticket to the Aquarium is valid for 60-minutes after your scheduled entry time. Due to our capacity allotments per hour, we cannot guarantee there will be capacity outside of your pre-purchased 60-minute window. If there is availability later in the day, we will make every effort to accommodate you.
Tickets are non-refundable and non-transferable. General admission and experiences* may be rescheduled for up to one year of the original scheduled date, providing the tickets were never scanned. Guests are responsible for contacting The Florida Aquarium via phone or email to reschedule.
*SeaTREK: A rescheduling request must be made via phone or email a minimum of 24 hours prior to scheduled time. Failure to do so will result in a non-refundable, non-transferable cancellation.
Wild Dolphin Cruises may be rescheduled in conjunction with the accompanying general admission ticket within one year of the original scheduled date.
a. Check junk/spam folder.
b. Call or email the Aquarium with the order number, name on the order or the last four digits of the card that was used for purchase.
c. If tickets have been purchased through a third-party organization, you must contact the third party seller directly with any ticket related issues. The Florida Aquarium is unable to access financial transactions from third party tickets sellers.
Yes. Check in with Guest Services prior to leaving or show your admission ticket to a Guest Services representative upon re-entry.
No, digital maps can be accessed here or by scanning the QR codes around the facility in accordance with our sustainability priorities.
Yes, with the purchase of a general admission ticket. Guests must retrieve personal items at least 15 minutes prior to closing.
We do not currently offer gift certificates for daily admission, experiences, retail or food and beverage. Gift memberships are available by contacting our membership department at (813) 273-4030 or membership@flaquarium.org.
Yes, the Aquarium is available for a variety of events including birthday parties, sleepovers, meetings and corporate events, weddings and more. Click here to learn more and inquire about booking an event.
No, due to the impacts from Hurricane Helene, the outdoor play area, inclusive of our Splash Pad, is permanently closed. This space will soon be converted into a green space for everyone’s continued enjoyment.
Contact Us
Still have questions? Contact our Guest Services team at (813) 273-4000 or click the link below for additional information.
Contact Us